Refund Return & Unwanted Goods
Unwanted items can’t be returned after 30 days of receipt of goods.
If you are returning an unwanted item it must not be damaged or marked. You will be required to arrange a courier to send your parcel back to us. We recommend using a recorded mail service for sending any parcels. Unwanted items returned to us our done so at your own expense
Returning Faulty Or Damaged Item
Damaged items can’t be returned after 30 days of receipt of goods.
We must be notified of any items that arrive damaged within 48hrs of receipt of goods. Choose one of the methods below Contact us – We have several ways of getting in touch details can be found here on Contact Us Page or email email@example.com If the item is repairable we will repair if not we aim to replace the item within 2 working days unless we have notified you. You may be required to supply photographs of any damaged items you can upload these to site as part of returns process firstname.lastname@example.org You must specify which platform the goods were purchased on in order for us to trace back your order and process the refund or exchange.